Shipping & Returns Policy

When will I get my order?
Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

How do I track my order?
You’ll receive a tracking link via email when your order ships out. Alternatively you can login to your account on our website for further details.

Where will my order ship from?
We have partnered with quality fulfilment centres around the globe so depending on your location we will aim to fulfil it at the closest destination to you with your item in stock. Our biggest centres are located in North Carolina USA, Melbourne Australia, Toronto Canada and Birmingham UK.

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbours in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbours, get in touch with us at with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

What’s your return policy?
We offer a wicked 100% unlimited return policy – it's like a mosh pit of satisfaction! We're pretty sure you'll thrash with joy over our stuff, but hey, if for some reason you don't feel the metal vibes, no worries! Return it and keep headbanging with something else that resonates with your dark soul. 🤘
For more info or questions on returns and refunds simply just send us a email at